- OperatorNovatrix SRL
- Established2022
- Game Library4,000+ titles from 124 providers
- Withdrawal ProcessingUp to 72 hours
What you need before starting registration
Before opening an account, have your full name, date of birth, email address and residential address ready. These are the details required during registration. You also need to confirm that you are 18 or older.
Use your own details and make sure they are accurate. The account is intended for one person, and the information you enter can be relevant later if identity checks are needed. KYC may be requested at any time, and withdrawal requests remain pending until verification is complete.
| Requirement | What to provide |
|---|---|
| Name | Full name |
| Age | Date of birth and confirmation that you are 18 or older |
| Contact | Email address |
| Address | Residential address |
| Account rule | One account per person |
Use details you can verify
Entering your real name and residential address makes later account checks more straightforward. Keep your registration information consistent with the documents you may use for verification.
How to complete Zoome Casino registration
The registration process is designed around basic personal and contact information. Take a moment to check each field before submitting it. A small spelling mistake in an email address can make account recovery harder later.
Provide your full name and date of birth in the registration form.
Enter your email address and residential address.
Confirm that you are 18 or older.
Check your name, date of birth, email and address before completing the form.
Use the registered email address for account access and future account-related communication.
Once your account is open, you can use the registered email address and password for Login. Password recovery is available through the account recovery option if you forget your password.
Changing the registered email address cannot be done through the account settings. You need to contact support for that change, so it is worth choosing an email address you expect to keep using.
One account per person and duplicate-account rules
Zoome Casino allows one account per person. Accounts connected through the same residential address, household, IP address or device are treated as duplicates. Creating another account can also result in bonus forfeiture.
- Register only one account for yourself.
- Use your own personal and residential details.
- Do not create another account to access an offer more than once.
- Avoid using a VPN to bypass geographic restrictions.
- Keep your registered email available for account communication.
This matters if you share a home or device with another player. Accounts associated with the same household, address, IP address or device may be treated as duplicates, so do not open extra accounts simply because you use a different device.
Do not register duplicate accounts
One account is permitted per person. Duplicate accounts can block access to promotional benefits and lead to bonus forfeiture.
Age, location and access requirements
You must be at least 18 to register. Real-money play is prohibited in a range of countries and territories, including the United States, United Kingdom, Cyprus, Belgium, Brazil, Canada, Japan and several European nations. Geographic restrictions apply when you register and use the account.
Finland has a specific welcome-bonus restriction, while players from Sweden are not eligible for bonuses, promotions, VIP programmes or loyalty point exchanges. The registration details alone do not change those promotional rules.
VPN use to bypass geographic restrictions is prohibited. Register from your genuine location and use accurate residential information rather than trying to make the account appear to be somewhere else.
| Point | Requirement |
|---|---|
| Minimum age | 18 or older |
| Location | Real-money play must be permitted in your country or territory |
| VPN use | Not permitted to bypass geographic restrictions |
| Swedish players | Not eligible for bonuses, promotions, VIP programmes or loyalty point exchanges |
| Finnish players | Not eligible for the welcome bonus |
Verification after registration: what KYC involves
KYC means identity verification. Before your first withdrawal, Zoome Casino requires a government-issued photo ID, proof of address and proof of payment method. Account verification takes up to 24 hours after documents are submitted.
KYC may also be requested at another time. If it is requested while you have a withdrawal pending, that request stays on hold until the verification is completed. In practical terms, having suitable documents ready can help avoid a last-minute pause.
- Government-issued photo ID
- Proof of address
- Proof of payment method
Bitcoin players have an extra step before they can deposit or place bets: valid ID must be submitted first. If that requirement is not met, the account is closed.
Verification is part of account use
Registration opens the account, but verification may still be required before withdrawals or crypto play. Keep your documents current and readable when you submit them.
Account tools to set boundaries from day one
Registration is also a good time to think about how you want to manage your play. The account includes deposit limits, loss limits and wager limits, along with cooling-off periods and self-exclusion tools.
These tools cover different parts of your activity. A deposit limit controls money added to the account, a loss limit focuses on losses, and a wager limit relates to the amount staked. Cooling-off periods and self-exclusion are available when you want a break from play.
Set a deposit, loss or wager limit that fits your entertainment budget.
Cooling-off periods provide a pause, while self-exclusion is available for a longer stop.
Only use money you can afford to lose, and do not chase losses.
Registration does not turn gambling into a source of income. Games involve real financial risk, so sensible limits are worth setting before you deposit rather than after a problem starts.
What your new account can be used for
After registration, your account can be used for deposits, account verification, promotional activation and support contact. AUD is accepted as an account and transaction currency, alongside EUR, USD, CAD, NOK, NZD, ZAR, BTC, BCH, ETH, LTC and USDT.
The minimum deposit is A$20 for all listed methods. The available deposit methods include cards, e-wallets, bank transfer, prepaid options and cryptocurrencies. Deposits are usually credited instantly, although exceptional cases can take up to 24 hours.
Registration itself does not guarantee access to every promotion. Bonuses have their own qualifying conditions, and bonus stacking is not permitted. A No Deposit Bonus is not a requirement for opening an account; check the terms of any promotion before choosing to activate it.
You can also contact support through 24/7 English live chat, email or WhatsApp. There is no telephone support channel. The website is available in English, French, German, Italian and Estonian.
Who operates Zoome Casino?
Zoome Casino Australia is operated by Novatrix SRL, registered in Costa Rica under company number 3-102-893958. The company was established in 2022. An additional entity, Vixatrix Limited, is incorporated in Cyprus under registration number HE 459370.
The casino operates under licences issued by the Tobique Gaming Commission, licence number 0000002, and the Comoros Autonomous Organisation for Financial Activities, licence ALSI-202508056-FI2.
Transactions and account activity use SSL encryption. Support for disputes is handled through the Tobique Gaming Commission.
| Detail | Information |
|---|---|
| Operator | Novatrix SRL |
| Company registration | 3-102-893958 |
| Established | 2022 |
| Tobique licence | 0000002 |
| Comoros AOFA licence | ALSI-202508056-FI2 |
Registration: your questions
What details are needed for Zoome Casino registration?
You need to provide your full name, date of birth, email address and residential address. You must also confirm that you are 18 or older.
Can I create more than one Zoome Casino account?
No. One account is permitted per person. Accounts connected through the same address, household, IP address or device may be treated as duplicates.
Is registration available to players under 18?
No. Players must confirm they are at least 18 years old before using the account.
When is identity verification required?
KYC is required before your first withdrawal and may be requested at any time. The required documents are government-issued photo ID, proof of address and proof of payment method.
How long does account verification take?
Verification takes up to 24 hours after you submit the requested documents.
What happens if I use a VPN during registration?
VPN use to bypass geographic restrictions is prohibited. Register and use the account from your genuine location.
Can Bitcoin players register and deposit straight away?
Bitcoin players must submit valid ID before deposits and bets are allowed. If the requirement is not met, the account is closed.
What support is available after registration?
Support is available through 24/7 English live chat, email and WhatsApp. Telephone support is not available.
