Cookies Policy

1. What cookies are

Cookies are small text files placed on your computer, mobile phone, tablet or another internet-connected device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be associated with account, device or usage information that we hold and may therefore be treated as personal information under applicable privacy law.

Some cookies are set by Zoome Casino and some may be set by service providers that support website functions, analytics, security, advertising or other online services. These third parties may use cookies or similar technologies in accordance with their own privacy notices and terms. We aim to use such technologies in a manner that is consistent with applicable Australian privacy requirements and our commitments to protecting player information.

Similar technologies

In addition to cookies, we may use related technologies such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including recognising a browser or device, measuring website activity and helping us understand whether communications or pages have been viewed. In this policy, we use the term cookies to refer generally to cookies and similar technologies unless a separate distinction is needed.

Session and persistent cookies

Session cookies are temporary. They remain on your device while your browser is open and are usually deleted when the browsing session ends. They can support activities such as moving between pages, keeping a session active and completing a transaction. Persistent cookies remain on your device for a set period or until you delete them. They may remember preferences, recognise returning visitors and help us understand activity over time.

2. How we use cookies

The cookies used on the website may serve different purposes. Some are essential for the website to operate, while others help us improve services or provide more relevant content. The categories below describe the main ways cookies may be used. The exact cookies active on the website may change as services, technology and legal requirements develop.

Strictly necessary cookies

Strictly necessary cookies support basic website and account functions. They may be used to maintain a secure session, protect against fraudulent activity, remember security settings, route website traffic, support accessibility features and help pages load correctly. These cookies are generally required for the website to function and cannot always be disabled through a cookie preference tool. If you block them through your browser, some parts of the website may not work properly.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, region, display or consent preferences. Functionality cookies can support features that you choose to use, such as saved settings or interactive tools. If these cookies are disabled, the website may still be available, but some preferences may need to be selected again or certain features may be limited.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, general device information, the source of a visit and whether an error has occurred. We use this information in aggregated or otherwise limited form to assess performance, identify technical issues, improve navigation and make the website more useful. Analytics information is not intended to determine a player's gambling outcome or to replace individual support.

Security and fraud prevention

Cookies and device recognition technologies may help us detect unusual activity, protect accounts, prevent unauthorised access and support the integrity of the website. Information collected for these purposes may be combined with other security information and reviewed in accordance with applicable laws, our terms and internal controls. Disabling security-related technologies may affect access to some services or require additional verification.

Marketing and advertising cookies

Where permitted and where you have provided any required consent, marketing or advertising cookies may help us measure campaigns, limit repeated advertisements and show information that is more relevant to your interests. They may also help us understand how visitors reach the website and whether a campaign has been effective. We do not use cookies to guarantee, encourage or promote gambling activity. Marketing activity remains subject to applicable laws, responsible gambling requirements and any preferences you select.

3. Your choices and cookie controls

You can control cookies in several ways. When a cookie banner or preference centre is provided, you can select which optional categories you accept or reject. You may also change your choices later by using the available cookie settings link or control on the website. Rejecting optional cookies should not prevent access to essential services, although certain functions or personalised features may be reduced.

Most browsers allow you to view, delete or block cookies through their privacy or security settings. You can usually choose to block all cookies, allow only first-party cookies, delete cookies when the browser closes or receive a notification before a cookie is stored. Browser controls differ, so you should check the help or settings area of the browser and device you use.

• Deleting cookies may remove saved preferences and sign you out of accounts or services.
• Blocking all cookies may prevent some website pages, security functions or account features from working correctly.
• Cookie choices made on one browser or device may not apply to another browser or device.
• Opting out of targeted advertising cookies does not necessarily mean that you will receive no advertising; it may mean that advertising is less relevant.
• Some third-party services provide their own opt-out tools, which may operate separately from Zoome Casino cookie controls.

Mobile devices

Mobile operating systems may provide advertising, tracking or privacy controls that affect similar technologies used by applications and mobile browsers. You can review the privacy settings on your device and in the relevant application or browser. If you use more than one device, you may need to update settings on each device separately.

Do not track signals

Some browsers offer a Do Not Track setting. Because there is no single industry standard for responding to this signal, the website may not respond to every Do Not Track request. You can continue to manage optional cookies through the website preference tools and your browser settings.

4. Privacy, third parties and policy updates

Information obtained through cookies may be processed by Zoome Casino and by selected service providers acting on our behalf. Providers may assist with hosting, security, website performance, analytics, customer support, fraud prevention or communications. We expect providers to handle information appropriately and only for authorised purposes. Some providers may process information outside Australia. Where this occurs, handling will be managed in accordance with applicable privacy obligations and our Privacy Policy.

Cookies may collect information such as an internet protocol address, browser type, operating system, device characteristics, approximate location, referring page, pages viewed, actions taken, date and time of access and general interaction data. We use this information for the purposes described in this policy, including operating and securing the website, understanding usage, improving services, complying with legal obligations and supporting responsible gambling controls where relevant. We do not rely on cookie information alone to make decisions that should reasonably be assessed using more complete information.

Links to other websites

The website may contain links to third-party websites or services. Those websites may use their own cookies and privacy practices. This Cookies Policy does not govern third-party websites, and you should review their policies before providing information or allowing their technologies to operate.

Changes to this policy

We may update this Cookies Policy when our services, technology, legal requirements or cookie practices change. The updated version will be made available on the website and will show the relevant revision date where appropriate. Changes take effect when published unless a later date is stated. We encourage you to review this page periodically so that you remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this policy, wish to review or change your cookie preferences, or want to make a privacy-related request, please use the contact or support options made available on the Zoome Casino website. We may need to verify your identity before responding to a request. Further information about access, correction, complaints and the handling of personal information is available in our Privacy Policy.

By using the website after this policy has been updated, you acknowledge the updated information, subject to any consent requirements that apply to optional cookies. Nothing in this policy limits any rights or protections you may have under applicable Australian law.