Welcome Package

A$3,750 + 250 Free Spins

Across your first 3 deposits
Wagering
40×
Max Bet
A$7.50
Min Deposit
A$20
Max Cashout
A$15,000

Contact Zoome Casino

If you need assistance with your Zoome Casino account, please contact our support team at support@zoomcasino.best. We aim to provide clear, helpful information and usually reply within 24 hours, although response times may vary depending on the nature and volume of enquiries.

Zoome Casino operates under licences issued by the Tobique Gaming Commission (licence number 0000002) and the Comoros Autonomous Organisation for Financial Activities (licence ALSI-202508056-FI2).
  • OperatorNovatrix SRL
  • Established2022
  • Game Library4,000+ titles from 124 providers
  • Withdrawal ProcessingUp to 72 hours

How to get in touch

For assistance, send an email to support@zoomcasino.best. Please use the email address linked to your account where possible. Including the right information in your first message can help the support team understand your request and respond more efficiently.

When contacting support, include your account email address or username, a short description of the issue, and any relevant screenshots if they help explain the problem. Do not include your password or other sensitive security information in an email.

  • Account access, profile and verification questions
  • Deposit and withdrawal queries
  • Questions about bonus terms and conditions
  • Technical problems or unexpected website behaviour
  • Responsible gambling requests or concerns

Support will review your message and may ask for further information where necessary. For account security, some requests may require checks before changes or account information can be discussed. Please send one clear message with the relevant details rather than repeating the same request, as duplicate messages may slow the review process.

Email support

To contact Zoome Casino by email, write to support@zoomcasino.best and explain what you need help with. A clear subject line and concise description can help your enquiry reach the appropriate support process. The team usually responds within 24 hours, but this is an estimate rather than a guarantee.